12-Month Intensive Transitional Coaching Programme

Some projects need a much more intensive interaction with a coach, for a measured period of time. I am offering a 12-month Intensive Transitional Coaching Programme to bring about something new. This may be for a person new to management, or for a person / team that are engaged in a development project.

Management Support In the Care Sector

I have observed for some time that it is often difficult to recruit to the position of Registered Manager, particularly in the care home sector. It is also my observation that the social care sector attracts some wonderful people who are excellent carers but lack the ‘whole package’ to become good, or great, managers. By ‘whole package’ I mean: confidence; assertiveness; ambition; and ultimately, the aspects of emotional intelligence that are applicable to leading and managing other people in running a service, rather than caring for them as clients or patients.

I am currently approaching recruitment companies engaged in this sector and offering my services as a coach so that the pool of potential candidates can be widened to include those who are, at present, in a more junior post. Coaching can only do so much, so there is an assumption that the individual has already accomplished the level of required training for the post but may be ‘not quite ready’ for coping with the significant change in demands on becoming a manager or a senior manager. This may be a matter of self-confidence, or experience of implementing the management training, or a concern from the employer that a person will not be able to sustain the position without a considerable amount of support. The employer may, quite simply, not be in a position to offer that degree of back up to a new manager for any number of reasons.

The key benefit:

Coaching could unlock considerable latent potential in the sector and is likely to have the longer term effect of reducing the unacceptably high level of staff turnover at all levels of social care.

Project Support in a Period of Change and Development

There is a considerable value, when leading a change and development project, to be able to step back from the day to day and consider the bigger picture. Gaining insight through coaching can be the key to becoming a clear and inspiring leader. The 12-month Intensive Transitional Coaching Programme would give access to my 40 years’ experience supporting people with a learning disability and my insights and knowledge of the adult social care sector.

In 1990 I set up and started a charity, Robert Owen Communities (ROC) for people with a learning disability which grew to a highly respected and successful provider of services that were of the highest quality and gained national awards for innovation and leadership. ROC was the first provider in the country to gain a CQC ‘Outstanding’ and at the point of merging with a national provider in 2016 had 2 Outstanding and 1 Good from the three inspections. This recognised thorough quality but also that the services were truly personalised and showed cutting edge ideas that benefited people with a learning disability.

The key benefit:

Coaching will help clarify the goals and be realistic about the barriers. Coaching adds strength to the process that holds the leadership to their aims and purpose, particularly when the going gets tough.

What Coaching would be Provided?

The proposal is that the Coach would be involved for a period of 12 months.

Commencing the coaching with an intensive interaction and slowly reducing the amount of face-to-face as the year progresses. In discussion with companies in the sector it is thought that the pattern is most useful as follows:

  • Module 1   4 months meeting 1:1 approx 2 weeks apart.   8 face-to-face sessions plus interim phone calls, skype or email.    
  • Module 2   4 months meeting 1:1 approx 3 weeks apart.   6 face-to-face sessions plus interim phone calls, skype or email.
  • Module 3   4 months meeting 1:1 approx 4 weeks apart.   4 face-to-face sessions plus interim phone calls, skype or email.  
  • Thereafter an option to meet 1:1 approx 6 weeks apart     face-to-face sessions plus interim phone calls, skype or email.